Friday, March 14, 2008

My Blog for Bootstrap Austin, March 2008

Like most people I thought entrepreneurship was reserved for those with business degrees. I thought I would need to learn how to write a business plan, buy a suit and try to make friends with my local banker. I thought I would have to have a BIG IDEA to have them overlook what some college era naivety had done to my credit rating. I was wrong. These are some of the myths that Bootstrap Austin helped me knock down, one by one.

Two years ago I was a hairstylist and a manager at a high-end hair salon. Today I have two businesses thriving in the Austin area. Both of these businesses have emerged from a natural process of listening to my customers and following bootstrap principles. The resulting businesses are so different from how I originally conceived them, that had I tried to sit down to write a business plan, I simply couldn't have done so.

One afternoon at the salon, I realized the photos of hairstyles on the walls were not only uninspiring, but out of date. I had been attending the First Thursday Gallery Night on West 6th street with some friends each month and had met some really great artists. It occurred to me that I could use our wall space to showcase local art and beautify the space at the same time. Having a changing artistic environment would be fun for our clients and our staff, so I put the word out and soon I was having well attended art opening parties. Best of all, the artists were actually selling their work! Word got out and other local businesses were asking me to help them display local art as well.

Six months later, I launched Austin Art Start and was displaying art in local businesses, convinced that volunteering these services was the best way to go. I was uncomfortable charging the artists. I had turned down someone who charged to place art in my own business, so I decided other businesses wouldn't pay either. A friend of mine, Allen Beuershausen, had been urging me to make a business of this service. Because of the myths I believed about business, I consistently refused. Allen had been a member of Bootstrap for two years and had invited Bijoy Goswami to a meeting where I and a couple of other folks had planned to decide how I should proceed. (This meeting happened to also be the kick-off for the Bootstrap Art Subgroup.) This meeting went down more like an intervention than anything else and I left with a clear idea that it was possible for me to charge for what I was doing.

After this point I stalled for a long time. I just wasn't excited. The idea had been done. Every coffee shop and hair salon in town had local art displayed. However, I continued to actively participate in the lively art scene. In the meantime I had moved my hairstyling practice to a new salon and this is where the real breakthrough happened: my clients started asking me to keep an eye out for a special piece of art for their homes! My art consulting business was born, and the inspiration was back. Not only was I actively consulting my clients about the local art scene, I was learning quite a lot of them were intimidated by galleries and they welcomed the prospect of having a guide. I arranged studio visits with artists that intrigued them. Soon, they brought friends! I began renting passenger vans, hiring caterers, bartenders and support staff. I had stumbled upon a fun, unintimidating way for people to get involved in the local art scene. The studio tours now include dinner, drinks, transportation and a chance to see the studio where artists create, as well as get to know them on a personal level. What fun!

So, here we are. I have created something I love doing that is a unique and valuable service to my clients as well as to the artists I represent. My "big idea" emerged from the process. I am so glad I didn't waste any time writing a business plan or visiting with bankers - and I never had to buy a suit. One of the best parts for me personally is I now have a chance to help other people begin an entrepreneurial journey of their own through my second business. I launched Liminicity Consulting in the fall of 2007 and have helped several entrepreneurs use bootstrapping to get their start. Who would have thought?

About

Marcy brings over 20 years experience in precision cutting, creative and corrective color, expert styling, and personalized service to Salon Sovay. She has been an educator, a platform artist, principle wig stylist for the Empty Space Theater, assistant to the Wig Master at the Fifth Avenue theater in Seattle and a Network Educator for Bumble & bumble. Her work has been featured in advertisements in National publications like Wired Magazine and Rolling Stone. Marcy seeks to identify with each client to create a personal look based on an understanding of their lifestyle, an artistic eye for proportion and sensitivity to the particular nature of their hair. Call now for an appointment. Marcy can be reached at 512-971-2777.

Reviews

Karen R.

via Yelp in Austin, TX 1/24/2010

I've been seeing Marcy Hoen for my follicular needs for about 6 years now & couldn't be happier!!! She does such amazing color & cut that I STILL get stopped 2 months after my last appointment to ask who does my hair! (I'm lazy about getting to the salon... my bad.) If that's not a testament to her expertise, I don't know what is. I've seen her work miracles with all types... long or short, healthy or fried, curly or straight.

Salon Sovay has a nice setting, plenty of parking, very relaxed, very friendly. Everyone there is real nice, no attitudes. How often can you say that about a salon? I'm happy Marcy is at Salon Sovay, but I would still follow her to the ends of the earth, so I hope she doesn't leave Austin anytime soon. :)


Marcy Hoen makes my hair (and life) better!

by katyjanetull at Citysearch

I came to see Marcy to get a new cut and style for my longish curly hair after 1. years of homemade haircuts follow by 2. nearly 9 months of backpacking around the world. Clearly, I was in need of a change and spiff up. I was recommended to Marcy by a mutual friend and was not disappointed. I came in with no clear vision, but was hoping to leave looking like a rock star, and said as much to Marcy. We came up with an AWESOME plan, which was executed with skill and confidence. It looked great and made me feel fabulous, rock and roll, and pretty all at once.

An incident after my most recent cut by Marcy (a honed and fresh rendition of the initial style) goes like this: I get my hair cut, go to a hot and vigorous yoga class during which I put my hair in a pony tail. When on my way out of yoga I let my hair down and shake it out and a woman passing me on the street stops and says, "Oh my god. You have the best hair I have ever seen EVER!"

In short, Marcy's vision and skill are such that my hair looks good all the time. I'd recommend her unconditionally.

  • Pros: constant compliments on my 'do, even after a hot yoga class

by KatKosmik

I wanted something new and turned to Marcy for input. Immediately, I was realized I was being studied like a piece of clay and was in the capable hands of an artist. She suggested and created a style that suits me perfectly and is extremely easy to care for. I recommend her highly.

  • Pros: Great salon, service and style.
  • Cons: Absolutely none.

by lawyergerl33

Marcy Hoen is the single best hairstylist in Austin. I have been going to her since 2003 and have followed her from Saks to Jose Luis and now Salon Sovay. I live in Round Rock so going to see her is quite a drive, but she is well worth it.

She is always enthusiatic and listens to how you want your hair done. She never tries to push a certain style on her customers and works hard to make sure that you leave her chair feeling beautiful and satisfied.

Marcy is extremely talented and has a real eye for looking at your facial structure and hair type, then creating a look that works well with you as a person and with your lifestyle. I recently tried to go see another hairstylist closer to my home and it was a total disaster. What a mistake and I learned my lesson. I didn't even let the hairstylist touch my hair after being treated rudely by her and the owner of the salon.

I will continue to go to Marcy until she can no longer do hair or no longer wants to. She is not only talented, she is super smart and a real joy to talk with. Like I said, she is far from my home but she is worth every bit of gas. She is very flexible with booking and always on time. I have never had her rush through an appointment with me so that she could get to someone else. I highly recommend going to see her!

  • Pros: Flexible and easy appointment booking; great salon atmosphere
  • Cons: Usually crowded on weekends; very limited and difficult parking

by bijoyg

I have entrusted my hair to Marcy Hoen for 3 years and I highly recommend you do too!

Marcy is rare in heir field in that she approaches hair the way a scientist understands a complex problem and an artist creates a stunning work of art.

The scientist first seeks to understand your hair - its journey before arriving at her chair and its natural structure and composition. And she shares her analysis with you so you learn about your hair. Once the scientist has understood, the artist takes over. With a total mastery of her tools, she transforms your hair into a beautiful creation. It's no accident that Marcy also curates art, working with the finest artists in Austin (AustinArtStart).

All of this coupled with Marcy's charming demeanor makes for a wonderful experience at Salon Sovay!

  • Pros: perfect results
  • Cons: none
Melody S. says:

Marcy Hoen at Salon Sovay (S. 1st) gives me amazing short-style haircuts for my very uncooperative thin, flat hair. I took my sister-in-law to her who has the thickest semi-curly, semi-straight hair, who literally cries and starts having panic attacks when going to get her haircut because she's never gotten a good cut (she lives in Germany and is told that German hairstylists just don't ever see her kind of hair and don't know what to do with it). She was crying tears of joy when Marcy was finished and the whole family was downright shocked to see how good her hair can look. I can't rave enough about Marcy!

Pricing

Men's Hair Cut $50
Women's Hair Cut $60
One Process color $70
Partial Highlight $110+
Full Highlight $130+
Spill $55+
Shampoo Blowdry $45+
Updo $75+